Heidi Lachel
Designation:
Broker, (SFR) (ALC)
Phone:
815-370-9498
Mobile:
815-370-9498

Email

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I have had the pleasure of service many wonderful clients.  Here's a sampling of some of the wonderful letters I've received from clients. 

Ryan & Karen

I would like to express my gratitude and appreciation for one of your agents, Heidi Lachel.  After dealing with another real estate agent for nearly 4 months, we were not pleased with the efforts or results.  During this time, we met Heidi as she was assisting my family in finding a temporary rental as we continued our search for our permanent home.  We were so impressed with her dedication and aggressive approach in finding us a short-term rental, that we decided to make  6/28/10


Jeff Brydy - Main Street Mortgage

"I just wanted to write to you and let you know that I think your real estate agent is a true professional. I have had the opportunity to work with Heidi Lachel and find her to be one of the best out there. You should feel fortunate for this because, over the course of my career, I have come across a lot of agents that unfortunately don't have their clients' best interests in mind. I only send out letters like this for select agents who I feel provide a high level of service and have a true customer focus. With that said, make sure to refer your agent at every opportunity you can, as she builds her business from the family, friends, and co-workers of great clients like yourself. "  5/28/09

Stan & Renee

Heidi, Where do we start? First thank you for all your patience, guidance and understanding you have been awesome! We were both very comfortable with you and we are so glad we met you! You worked very hard to sell our condo and we appreciate all the extra effort and all the time you spent with us as the condo sold. We always knew you were only a phone call or email away to answer our questions.  Thank you so much and please keep in touch. 12/30/06


Roy & Helen

Hello Heidi, I want to take this opportunity to thank you for all the hard work you put in, trying to sell our home at a time when the market was so tough.  You had a great way of handling us and the sale of our home, and we will always be grateful for that.  9/1/07


Carolyn

Heidi, I just wanted to once again thank you for helping us with the sale of our home.  After having it on the market in an unconventional way of By Owner, MLS Flat Fee, we were very frustrated and nervous with two house payments. You were a big help to jump in and get going right away on marketing our home.  We loved our home and needed the right person to sell the features we loved most, while emphasizing the benefits of those not so appealing.  You were able to accomplish this in a short period of time.  We were very pleased with the success of your negotiations and the ability to get us two offers on our home.  The quick close to our sale was ideal.  Thank you for all of your time and effort on selling our house.  2/28/07


Pam

Dear Heidi, I wanted to thank you for all your help recently in regards to selling my town home in Lake In The Hills.  After careful consideration of interviewing over 5 candidates from different organizations, I chose you because of several factors. First, I appreciated your professionalism from our initial contact.  You presented yourself as a professional Realtor interested in getting a job done for me. Secondly, I appreciated your background which included high closing numbers and solid experience.  Many people promised "getting the job done", but couldn't substantiate their claim with numbers.  Third, I appreciated your ethics and lack of mud-slinging when discussing other agencies.  You were the only Realtor I spoke with who didn't degrade other companies with the intent of bolstering your own.  I can't trust someone to sell my house if I can't trust their honor and reputation, which is the cornerstone of why I went with you.  I truly appreciate all your enthusiasm, zeal, and follow-up contact with me regarding my town home.  Your tenacity with buyers and other Realtors helped make my sale go as smooth as possible.  you constantly kept me in the loop regarding feedback, market conditions, and buying opportunities for which I can only humbly say, "Thank You!"  9/25/06

Dave & Laura

Laura and I could not have been happier with you as our real estate agent.  You were always available to us. You always put the relationship with us first and made sure that we were going to be satisfied... getting the sale was a secondary importance to you.  When our emotions were high, you were able to give us sound advice.  This is the third home we have bought/sold and it is by far the best experience we have had.  We are so happy with our new home and thank you for your diligent effort that brought us here.  5/3/06

Phil & Tammy

Heidi, we just wanted to send you a letter concerning the work you did for us these past few months.  When we called you, we were in need of direction and guidance following a year of work we did with another agent.  From the start of our very first meeting, it was apparent to us that you had the experience and drive that we needed.  Your honest feedback and positive energy set us at ease with the situation.  Your work ethic really showed and we always felt that you were "on the case" for us doing all that could be done to help us.  Your attention to service did not stop with the listing and showing but continued throughout the negotiations and closing.  Our situation was less than ideal for you to be put into but you handled it professionally and straight forward.   It is with this information and experience that I would highly recommend you as an agent for anyone that I know.  Your drive and honesty are a great credit to the work you do and the people you serve.  12/20/05


Craig & Melissa

 Your commission check is well deserved!  You have been a true pleasure to do this process with…we will recommend you to any of our friends or family looking to sell or buy in the area!   6/10

2014 Trulia Top Agent Award

Heidi Lachel - Broker with Keller Williams Success Realty/LEWKE PARTNERS